FAQ

Where Can I Check My Order Status?

Once your order is fulfilled, you will receive an email confirmation with a tracking number.

How Are The Pieces To Be Shipped?

Prints will be rolled and shipped via UPS or USPS in a crush resistant tube. Shipping rates may vary according to zip code. We ship internationally, inquire for rates.

Can I Expedite Shipping?

To inquire about custom shipping options, please email us: info@roberbarasprints.com

Can I Customize Artwork?

Custom sizes are available. Please email us: info@roberbarasprints.com for a specific quote.

What Is The Cancellation Policy?

Every piece is printed to order so we offer a grace period of 48 hours after the order was placed to cancel and receive a full refund. All other cancellations will be reviewed upon request and may be subject to a cancellation fee. We do not accept returns or exchanges for custom orders.

What Is The Lead Time?

Every piece is made to order. Normal lead time is 10 days – 2 weeks. Larger orders will have a longer lead time. Custom orders: TBD.

International Shipping

Please contact us: info@roberbarasprints.com

Have A Different Question?

Please contact us: info@roberbarasprints.com